The Takeaway
- Scammers use fake uniforms and clipboards to win your trust.
- Real utility workers rarely show up unannounced.
- Never let someone inside just because they look official.
- Verify with a quick phone call to the company before opening the door.
- If something feels “off,” trust your gut and say no.
It starts the same way every time: a knock at the door, a man or woman in an orange vest or hard hat, claiming they’re from the gas company, water department, or AT&T. They look official, they sound urgent — and they want inside.
That’s a problem.
Scammers know seniors are often polite and trusting. They’ll flash a fake badge, carry a clipboard, and talk fast so you don’t have time to think. Once inside, one distracts you while another rummages through drawers for cash, jewelry, or important documents.
Real workers don’t just show up
Legitimate utility employees almost always schedule appointments. The gas company won’t send someone to your home without notice, and AT&T isn’t going to knock on your door out of the blue. Uniforms are easy to buy online, and a safety vest means nothing if you didn’t request a visit.
Real-world examples
Sadly, this isn’t just a “what if.”
- Pennsylvania: In Youngwood, PA, two men in vests posed as utility workers and talked their way into seniors’ homes, distracting residents while stealing valuables. CBS News Pittsburgh reported the case.
- Michigan: Detroit TV station WDIV ran a segment showing “workers” going door-to-door asking for utility bills and entry. One 95-year-old was targeted before neighbors intervened. (Watch the video here).
- Texas: Beaumont officials warned residents about impostors claiming to test water quality. The city stressed their crews never knock without prior notice. Beaumont Enterprise covered the scam.
These examples prove how convincing — and dangerous — the ruse can be.
What you should do
If someone shows up at your door claiming to be from a utility:
- Don’t open the door. Talk through the glass or a locked storm door.
- Ask for their name and ID. Write it down.
- Call the company yourself. Use the number on your bill, not the one they provide.
- Refuse entry unless you’ve confirmed. No exceptions.
- Call police if they refuse to leave or pressure you.
Bottom line: Don’t take the vest at face value. If you didn’t call them, don’t let them in.
Disclaimer: This article is for informational purposes only. If you suspect someone at your door is impersonating a worker, contact your local police or the utility company directly.
